Privacy Policy

This privacy policy explains how I collect, use, and protect your personal data when you visit my website or use my psychotherapy services. I am committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.1. Important Information and Who I AmI am the Data Controller responsible for your personal data. I am registered with the Information Commissioner’s Office (ICO), the UK data protection regulator.

• Business Type: Psychotherapy Services
• ICO Registration Status: Registered

2. The Data I Collect About YouI may collect, use, and store different kinds of personal data about you, including:

• Identity Data: First name, last name, 
• Contact Data: Email address, telephone number
• Special Category (Sensitive) Data: Notes from our therapy sessions, medical history, mental health details, and relevant lifestyle information.

3. How Your Data Is SecuredI take data security very seriously. Your information is stored safely using the following measures:

• Local Storage: Your electronic files are stored directly on a local computer, not on cloud-based servers.
• Password Protection: All files containing personal and sensitive data are strictly password-protected.
• Secure Backups: Files are backed up on a secure, encrypted external hard drive to prevent data loss.

4. How Personal Data Is UsedPersonal data is used only when the law allows. Most commonly, data is used to:

• Provide safe, professional, and effective psychotherapy treatment.
• Manage appointments, billing, and administration.
• Comply with legal, ethical, or regulatory obligations.

5. Lawful Basis for ProcessingUnder the UK GDPR, the lawful bases relied upon for processing data are:

• Contractual Necessity: To provide the therapy services requested.
• Legitimate Interests: For the efficient and safe running of the practice.
• Special Category Data Condition: Health data is processed under the provision of health or social care treatment, adhering to strict professional confidentiality codes.

6. Data RetentionPersonal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or professional regulatory reporting requirements.

7. Legal RightsUnder UK data protection laws, individuals have rights including:

• The right of access: The right to ask for copies of personal data.
• The right to rectification: The right to ask for the rectification of inaccurate information.
• The right to erasure: The right to ask for the erasure of personal data under certain conditions.
• The right to restriction of processing: The right to ask for the restriction of the processing of personal data.

8. How to ComplainConcerns regarding the use of personal data can be directed to the Data Controller. There is also a right to complain to the ICO.

• ICO Website: ico.org.uk

Harry Susser MSc, Counselling and Psychotherapy

harrysusser@europe.com

07917407654

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